Parents have booked a hotel for a week in August, booked through Gala hotels and paid money directly to them, receiving a confirmation email. Gala website has now been taken offline, no one answering calls/emails Hotel contacted in Turkey to find that Gala hotels have cancelled without our knowledge, pocketing my parents money. Going through bank to...
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My Booking ID: [protected] Their customer’s service phone cannot make any incoming call. It is a totally fake website! The booking I made have been cancel without any reason. I am refused to check in with this booking when I arrived in Paris on 23 Dec 2018. The hotel reception said this booking has been cancelled! The...
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I booked two nights at sunset view club, calle san blas, golf del sur, san miguel de abona on 17th november 2018 & the amount of £132 was taken from my account on 20th november 2018. The date for the booking was 13th & 14th april 2019, & when we arrived were told that the booking had...
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I booked two nights at sunset view club, calle san blas, golf del sur, san miguel de abona on 17th november 2018 & the amount of £132 was taken from my account on 20th november 2018. The date for the booking was 13th & 14th april 2019, & when we arrived were told that the booking had...
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I booked in May 2018 with Galahotels.com for two nights at the Jurys Inn, Newcastle in May 2019, used a Visa debit card and was debited £568.00. I received a confirmation (Your booking with the Confirmation number [protected] has been Confirmed succesfully. ), phoned the hotel and they had received it. Phoned today just before leaving only...
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Reception
The reception has 2 cash desks along with check-in with doctors. The queues are very long, full of young children and the disabled, the elderly with crutches or the sick. When I got to the cash register, it turned out that you can only pay in cash, not with a card. The employee ordered to another cashier at the hospital (another house) or to the garden store Sedumi, where the ATM. This row was lost and had to stand again. There is no inscription at the cash registers about non-service with a card or an apology for the inconvenience! Is it possible to correct this situation to one of the higher institutions or to give understanding to the local management - I can't find an answer! In Launceston, this situation is obviously considered the norm,although the hospital is proud of its status as a regional institution and serves patients from several districts: Aizkraukle, Madona, etc.
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