It was my error in thinking that I was getting charged for a replacement floral arrangement. I was not charged, even though my status report indicated a price for new item. That made me happy, but the original idea that the company would send a lesser replacement (of their choosing btw) instead of the customer’s choosing was...
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I mistakenly thought I would get charged for a replacement item. Not only was i not charged, but the company, FTD, did a fabulous job with the new item! Thank you guys for making this platform available to customers! User’s recommendation: Ask the right questions…assume nothing!
I ordered the flowers well in advance. I got a delivery date on the recipients birthday. I received no notification that the flowers would be late. When I didn’t hear from the recipient, whose feelings were hurt that I didn’t remember her birthday with flowers, I…
The bouquet of flowers ordered where not that depicted in my original order. Additionally the flowers where in poor condition and will refuse to pay the sum of money for the product provided. This was unsatisfactory in all aspects. This service was completely misleading and the size and dimensions promised was not fulfilled. User’s recommendation: Avoid at...
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I wanted to let you know that I am very disappointed with the order that I placed on 9/11/2020 (order# 618********) First, I specifically chose the Eternal Friendship Remembrance Bouquet because it was NOT marked shipped in a box; however, I was told that it was sent by 1-800Flowers WHAT?! I ordered from FTD, not 1-800-Flowers! Second,...
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