More Contact Info

Toll-Free Number:

(800) 325-9259

Legal:

(855) 545-2325

Privacy Inquiries

(510) 271-7326

Trademark Inquiries

+44 161 813 1476

Privacy Inquiries

Company Address

The Clorox Pet Products Company

PO Box 24305

Oakland,

United States

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Complaints & Reviews — Fresh Step

7 Jul, 2019

Having rouble on fresh step app

I am not able to enter codes into my profile. the are new and current codes and for all of them it says oops something went wrong or it is no longer valid code.

Pet Stores

4 Jul, 2019

Can’t locate rewards code

I use Fresh Step non clumping litter -35 lb bags- I wanted to give my rewards points to an animal rescue group -I cant figure out what number needs to be entered in for points -where on the 35lb do you find this number (I once bought a box and found the # on the tab) I... Read more➤

Pet Stores

24 Jun, 2019

Inability to tie into the rewards program

I have trIed numberous times to hook up to the rewards PROGRAM BUT IT WILL NOT LET ME GET INTO THE PROGRAM BECAUSE IT WILL NOT ACCEPT MY PASSWORD SO THAT i CAN GET IN. i HAVE TRIED REPEATED TIMES TO NO AVAIL. i WOULD LIKE TO CONVERSE WITH A REAL PERSON NOT EMAIL OR REVIEW OR... Read more➤

Pet Stores

12 Jun, 2019

This new litter caused my cat to vomit after each use

I used non clumping Fresh Step for years, can not use now. My poor cat vomited after each use. Am writing this review to warn others of this.

Pet Stores

20 May, 2019

Deleted paw points

Have been using Fresh step for years saving points to get a outside cat play pen that was around 4000 points. But when I reached the goal of 4000 points the play pen was no longer there as well as other reward items . Only things that were on the catalog were small items or gift cards.... Read more➤

Pet Stores