Purchased a vehicle with $2500.00 additional repair coverage. In 2 days I had an approximate $400.00 repair charge from a mouse eating into the rubber hose of my vehicle. I was told before purchasing the vehicle that they thoroughly check the cars before selling them. The service company that repaired my car said it was very unlikely...
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We purchased a new 2013 Toyota Rav4 Limited and specfically asked for body side moldings to be installed by time of delivery. They claimed they were back ordered. After 3 weeks of BS I finally looked on line and was able to get them next day. I had another dealer install them. So don't waste your time...
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We had purchased a 1993 Plymouth voyager from Fort's and had a idler pulley go bad but they insisted it was a belt I am mechanically inclined and I knew for a fact that it was a pulley. They refused to replace it and I went to the BBB and finally they did something. We then traded...
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We purchased a new 2005 Toyota Corolla several years ago and had a good experience with the sales team and service department. Although we lived out of town, we continued to bring the Corolla back to Pekin for its regularly scheduled service appointments. All had gone well until the vehicle went through a costly 100,000 mile check-up....
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On 5/12/08 I traded a 2004 Ford Explorer at Fort's Toyota of Pekin Illinois for a 2008 Prius. The sales manager noticed a possible problem with the AWD system on the Explorer and offered me a low trade in value due to possible needed repairs, however I was asked if I had an extended warranty which I...
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