More Contact Info

Toll-Free Number:

(800) 707-9928

Fax:

+1 828-428-8202

Other Info

Other Info (opening hours):

Sales & Customer Service:
Mon-Fri: 8 am-Midnight ET
Sat-Sun: 9 am – 9 pm ET

Company Address

FootSmart

519 Lincoln County Parkway

Lincolnton,

United States

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Complaints & Reviews — Footsmart

19 Feb, 2019

$300 worth of boots I can’t return.

I ordered two pairs of boots in mid November for Christmas. These were for my daughters who I was spending Christmas with. I ordered this early because first, things always get sold out early over the holidays, and second – we were leaving near the beginning of December for Prague to spend the holidays with family who... Read more➤

Footwear and Clothing

1 Dec, 2018

Great:) A+ Great service Shoes perfect.

Perfect . my order came on day they told me. Enclosed in another box for shipping. shoes are clean and exactly as I ordered. Shoes right size in their very own box. Outside box had tag was : If outside box open return. These are a Christmas gift. This shoe are like walking on air. very comfortable,... Read more➤

Footwear and Clothing

24 Mar, 2018

Missing part of shipment/sulky customer service person

I ordered two pairs of sandals Order #W434106400 and received notification that my order had shipped. Several days later I noticed on my Amex card that only one pair had been charged for. I called Customer Service and was told that they were being shipped from separate locations… not told there was any delay so I expected... Read more➤

Footwear and Clothing

Most Reviewed

9 Aug, 2019

"Difficult and time consuming"