I have been a long time Foodsaver customer and I am a pretty patient and fair customer but I must say the customer service has been the worst I have ever experienced. I AM NOT EXAGGERATING. It took over 3 months to get the issue resolved and that is totally unacceptable. There were little to none follow-ups...
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I called about an issue with the VS3000 series including a part not addressed in your instructions manual. I emailed a copy of the part to your support as requested after having spoken to her. She was going to contact someone about it which I assume would be someone in…
I bought an assortment of different size containers. They seemed to work, dimple sucked down indicating vacuum was achieved. But they don’t hold the vacuum for very long. Really a bad product. Other applications of sealer work well, bag sealer, jar sealers, bottle sealers. Also have noted as others have, they now advertise only the marinating containers....
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Door doesn’t open why why?
I wanted to know if the jar sealing method is only for dry goods vs canned vegetables. I couldnt get through as the message said to call back another time. I still do not have the answer.
