More Contact Info

Toll-Free Number:

(866) 701-1798

Customer Service:

(858) 777-6966

(866) 714-5969

Company Address

FareScan

1234 Main St

San Francisco,

United States

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Complaints & Reviews — FareScan

9 Aug, 2021

Refund request taking 18+ months

They have been processing my refund for the last 18 months. By booking through farescan you are not able to deal with the airline directly, so you must rely on farescan to negotiate on your behalf. They give me nothing but the run-around despite my request having been fully submitted (with supporting documentation requested by the airline... Read more➤

Travel Agencies

10 Apr, 2020

Your affiliate company is ghosting its customers to avoid refund payments

Update by user May 13, 2020 Thank you to the “pissed consumer” website for partially resolving this issue. The airline policy is, unfortunately, to provide credit rather than a refund, which I find is an unfair way to make money off people who canceled due to the pandemic, since that trip is no longer relevant. Customers are... Read more➤

Travel Agencies

Most Reviewed

8 Jul, 2021

"Horrible customer service and Lennox not honoring their warranty"
Lennox