Do not use euroflorist! I ordered a live plant (muguet) that I should be able to replant. They sent me cut flowers in a vase. When I notified them of their mistake they acknowledged the mistake and then offered me a 50 percent discount on the order. I wanted the plant I ordered and to return what...
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A week before Mother’s Day, I ordered roses for my mother. I have used your services before. My mother did not receive her flowers up to this day. I just called her in Germany. I have sent 3 e-mails to your company and called once. No one has the courtesy to call me back or send me...
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I ordered flowers for a friend in Germany who had just lost her mother on 11/9/18. I was told delivery would take place 2 days after the order. When I spoke to her three weeks later no flowers have been delivered. I emailed to ask for a refund and got a link to a delivery company which...
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Euroflorist’s services and network do not live up to delivering the nice pictures of bouquets they show online. Reality is much different than what you supposedly pay for. Even worse is the so-called make-up bouquet they were going to send afterwards. Did not happen. When I inquired about that later on they came up with a bogus...
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These guys are the worst flower delivery service ever! I do not recommend www.eflorist.co.uk to anyone. They failed to deliver flowers and that was a birthday surprise! I found their contact phone number on their website and called to get some assistance, but they were unprofessional and were not able to tell me anything about my order...
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Hijacked Post
Hello. On 17/12/2019, a shipment was made from Scotland to Australia. The package had disappeared all this time, but today, I received the package back to the Scottish address stating that no one had removed the package. The package is torn, looted and Beautifully sealed. Strange, because my mother (to whom the parcel was just sent) called you to find out if such a parcel was really not received to which the postal workers kindly offered a paid service to search for the parcel. In case of a damaged package, Royal mail puts it in a bag with an indication that the package is damaged. All addresses are listed correctly. What is the reason that the package was not delivered to the appropriate address? Why did you come back with missing things instead of things that don't belong to me and were not originally included in the shipment? As when returning a package, the weight is the same, but there is no mention that the package has any visible external damage. The package has been re-sealed with brown tape, which I had not originally used when I sent it, and as I said, there is no indication that the package was damaged during transport. Royal mail is always presented if the shipment is received in a damaged package. I would like to know what exactly will be done to investigate this case? I have reason to believe that a theft has taken place and would like to know who will be responsible for what happened? I would also add that this is a post office operating under the postal code en-1046. An application for theft will also be submitted to the royal mail.
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