Made original order June 1st 2019. Dress was medium. Returned dress for a large and paid the postage. Per post office, dress was received by [protected]. I called to check on return status. Operator said for some unexplained reason that it wouldn’t be shipped back to me until the following Monday 7 days later. I kept checking...
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Horrible experience!!! They charged me shipping both ways for a return. I purchased a blouse and a belt size “small” and they were both very big. I ended up paying over $20 on shipping charges. Buying online is risky because you aren’t sure if things will fit. I think they should be more reasonable with shipping charges....
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Hello, I placed an order on February 22, 2019 for the Glamorize Slingbacks in Cobalt Blue. My order number is E414943500015. I received the shoes and wanted to exchange them for another/different pair of shoes because the left shoe was tighter than I would like. According to the instructions for returns/exchanges, I can affix the SmartPost Label...
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I ordered 2 dresses in a large not realizing that the large from your company is actually a xl. I tried to get the correct size that I needed but I didn’t see it in that size so I called customer service and the representative walked me through the form so that I can get an exchange...
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I returned an item because it was poorly design. I asked for a refund. I received a post card telling me that the item was on clearance and as such it has been donated to charity on my behalf. This information was not stated on their website. Especially yours has no right to donate a $60 item...
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