We recently ordered EPOS system from www.eposdirect.co.uk and some of the problems occurred after we used it. We have spoken with the reps via phone and the staff didn’t sound helpful at all. We asked them what measures to take and what to do, because the system didn’t function properly, but the staff didn’t tell anything precisely...
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I wanted to make order from eposdirect.co.uk online and couldn’t make a choice. So, I asked customer support for consultation and got rude answer that I can find everything on their website. Well, I thought that maybe I was so stupid, but I searched once again and found nothing. Well, I don’t think that customer support could...
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VIASAT will be a lesson.
On October 13, 2009, CRPC made a decision and imposed a fine of AUD 1,500 on AS Viasat for misleading I will implement commercial practices by distributing advertising on the radio, in which information relevant to the consumer is omitted. From August 3 to September 18, 2009, the JSC Viasat campaign "Buy Viasat and watch the" Rigas Dinamo "game on the" Viasat sport Oceanian "channel" took place. The CRPC found that in the radio advertisements distributed within the framework of the mentioned campaign, essential information was omitted that the minimum contract term is 24 months, as well as automatic bill payment is mandatory in order to be able to conclude a contract with a monthly fee of 9. 99. During the campaign Advertising distributed: Australia Rado2, radio Alise +,radio Skonto, radio Star FM. In the course of its investigation, the CRPC concluded that, as a result of that default, the average consumer, having read the information provided in the advertisement, might or could have made a decision on the use of the VIASAT digital television service that they would not have taken if the advertisement had provided information on the terms of the special offer and no relevant information would be omitted. Thus, JSC "Viasat" has engaged in unfair commercial practices. CRPC has imposed a fine of AUD 1,500 for the above-mentioned violations. It should be reminded that CRPC has punished other service providers - Pty. "Aumobile", Pty. "Oceanianom" - for similar violations, when important information about the minimum term for concluding a contract has been omitted in advertisements and other conditions. as well as Pty. "Telstra". For this reason, CRPC calls on consumers to be especially careful when concluding contracts, paying special attention to the minimum term of this contract and the conditions of special offers. Of course, attention must also be paid to the other provisions of the contract. Additional information: Sanita Gertmane CRPC Head of Consumer Information and Communication Department 67388622, 26544528
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