It is now 12am ans and i have been withoit power for over seven hours. An entergy technician miatakenly cut off power to my 3rd story apartment it is currently 88 degrees and i am extremely upset with their service. I am a gulf war veteran and currently working for FEMA. Not that i deserve special privileges...
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I called to Entrgy to discuss my bill. I have two sons in college and needed to make a payment next Tuesday. I have had service with entergy for 5 years. Each time I call to ask a question, For example; why is there a Fuel adjustment charge you get jumped verbally. The Representative are always rude....
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Warranty Repair
There is no warranty repair at this company. Under the pretext of invisible mechanical damage, 20 lats are required for repairs, which is probably the standard price. The phone switches itself off when calling. Products - defective. Two similar cases in a short time. I will no longer use the services of this company.
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