More Contact Info

Customer Service Number:

(508) 475-0450

Customer Service and Third-party, Non-customer Inquiries

Media:

(508) 616-0348

Sales/ Reservations:

(508) 836-2700

Fax:

+1(508) 836-4466

Other Info

+1 508 475 0450 (Support) +1 866-888-6929 +1 508 836 2700 (Sales)
2 Technology Dr.
Westborough , Massachusetts
United States – 01581
Primary Locations

New York
140 Broadway, New York, NY, 10005

California
7011 Koll Center Pkwy #230, Pleasanton, CA, 94566

Georgia
555 North Point Center E #515, Alpharetta, GA, 30022

Illinois
8700 W Bryn Mawr Ave #1000s, Chicago, IL, 60631

Texas
9606 N Mopac Expy #100, Austin, TX, 78759 Show MoreShow Less

Company Address

eClinicalWorks, LLC

2, Technology Drive

Westborough,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with eClinicalWorks , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — eClinicalWorks

21 Jun, 2018

As bad as the product is, the support is worse

This software is incapable of performing basic functions and their support is a joke. The software is owned and primarily operated in India, even though they claim to be based in MA. Be prepared to waste your time trying to get their product to function properly and even more time dealing with their support staff who can’t... Read more➤

Software and Video Games

1 Jan, 2018

the software is terrible and I waste time there

I started to use the website www.eclinicalworks.com several weeks ago and it was completely ok. But they have updated the website and now the interface became terrible and when I use it I waste a lot of time. The website confuses me a lot and makes my work terrible and I started to spend more time on... Read more➤

Software and Video Games

1 Jan, 2018

the rep didn’t help, but the software stopped working after upgrade

We have used the software from the website www.eclinicalworks.com, but couple of weeks ago we received the email. The rep informed us that they would upgrade the software. They did it, but the software stopped to work. We called them already several times and asked to help us, ‘coz nothing worked, but in response we heard only... Read more➤

Software and Video Games

1 Jan, 2018

bad software and no help from the company

I don’t recommend anyone to use the website www.eclinicalworks.com and their software. I installed it on my PC and a lot of problems started. At the beginning this software crashed frequently, but after all my PC stopped to work. When I tried to reach someone from the customer services, they simply refused to help and no one... Read more➤

Software and Video Games

20 Dec, 2016

ECW: expensive, unable to meet federal requirements, abysmal support

eCW has a slick sales force and promises as lot but, delivers little. Constant problems with slowness and freezing. Lab interface goes down at least once a week. Updates are a mess. This many years into the federal compliance mandate and the software still isn’t capable of meeting many of the required measures. The reporting portion (eBO)... Read more➤

Software and Video Games

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