USPS tracking advised that my package from Ebonyline.com the would be delivered today by 8pm. Half hour later, I received a partial refund from Ebonyline because USPS apparently sent the package back to them without my authorization. I never even received the package!…
I made 5 purchases via the site and never received any reward points. I emailed support at ask@***.com inquiring on my missing points and within minutes I received an email with an update to refresh my account and view my updated balance. DESIREE followed up right away and now my reward balance is finally correct.
I have purchased from this company for several years. I’ve had ups and downs with them, but overall, I get the products that I want in a timely manner. Today I worked with Desiree to get an issue resolved. She was quick to respond and helpful in resolving my issue. It’s not the issue, it’s how it...
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I’ve always had a great experience with this company. I shop with them all the time! I’ve had to call a few times to inquire about the shipping of my order but it usually always arrives promptly. Last time I called to check the status of my shipping and an associate named Desiree helped me. She was...
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I ordered the wrong item and realized it alittle to late. Desiree was so kind to help me with the information i needed to make it right. Desiree always got back to me in a timely matter. I will be placing another order soon. Thank you Viki Ramirez
