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I got 2 saguaro cactus kits with 0 results, tried contacting them, again 0 results. satisfaction garantead my foot,
Bought a grow your own venus fly trap kit, and followed the directions exactly. Nothing grew except mold. Tried to call the company for a replacement twice and no response.
It’s been over 2 months and no seeds have sprouted ,just fungus ,I’ve been takin top off just like instructions say,keeping dirt moist ,it’s in a window where sun gets it (south side house) , I saw on instructions to don’t take back to store contact dunecraft, I tried to call and send email,cant get hold them,email...
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Tried for ages to get an answer. Either it would not ring or just got disconnected. Really bad customer service for great products!!!!!!!!!!!!!!!!!!!!!!
Still no word from Dunecraft. I sent another email to service@***.com and another one to support&dunecraft.com I left another voicemail to 800-306-**** ext101, and ext 119 are not valid.