Thi last time I was promised a call back from Dow Jones and the delivery agent. I have received no calls and no paper. Just apologetic emails Its been 3 months!!
I have to laugh somewhat at an email stating I may not receive the Wall Street Journal today. I am a subscriber, but I actually receive the paper only about twice a week. Sometimes I go a whole week without receiving my delivery. Last month it was two weeks! I don’t know whether it is the Wall...
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In 2010 I renewed on-line for my local paper, owned by Dow Jones. I may have checked a box to allow recurring billing, but for no other publication. Paper stopped being delivered. in 2012 and 2013 I found charges from “DJ Subscriptions”. Turns out it was for the iPhone/iPad editions of the WSJ, which I never purposely...
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Update by user Mar 10, 2013 Although I have not made any progress with Dow Jones, I actually received a refund from the third party vender, today, out of the blue. I guess that I will drop the issue, despite all the drawn out aggravation. Original review posted by user Feb 07, 2013 Dow Jones refuses to...
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You would think that delivering a WSJ to a home in the Charleston, SC area would be a pretty straight-forward affair….anything but! Five straight days with no paper and each time customer service is called, I get a different excuse. The Phillipine customer service desk that fields delivery issue calls is clueless and is only capable of...
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