More Contact Info

Customer Service:

Australia

+61 130 009 0802

Brazil

+55 800 808 0333

China

+86 400 700 0303

Germany

+49 977 190 6990

Hong Kong

+8 523 060 6038

Japan

+8 136 634 4949

Macau

+8 536 262 1485

Netherlands

+3 120 654 5202

South Korea

+8 280 822 1456

Taiwan

+88 628 723 0819

United Kingdom

+44 207 660 3037

+867 552 665 6677

Customer Service Number:

(818) 235-0789

USA/ Canada

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 9:00AM-6:00PM (Hong Kong Time GMT+8:00)

Company Address

SZ DJI Technology Co. Ltd.

14th Floor, West Wing, Skyworth Semiconductor Design Building, Nanshan District

Shenzhen,

China

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Complaints & Reviews — Dji

11 Aug, 2020

DJI WON’T SEND MY UN REPAIRED DRONE BACK!

I sent in my MAVIC PRO for a repair after it stopped connecting to my remote control and iPhone. They promptly assessed it and gave me a $600 estimate to repair it. Then they offered a 10% discount on the repair. To take advantage of that, they had to email me another link to use that discount.... Read more➤

Gadgets and Accessories

27 Feb, 2020

DO NOT BUY!

Do yourself a huge favor and DO NOT buy a drone from DJI. You will regret it if you ever have to involve customer service. FACT – my Phantom 4 worked fine until I had to download the DJI GO4 app. There was an immediate problem and the drone and controller were clearly having communication issues. Others... Read more➤

Gadgets and Accessories

14 Jan, 2019

DJI do not honour their warranty on their Mavic 2 Pro Platium

This is a warning to all consumers thinking of buying a DJI Mavic Pro drone. DON’T. I purchased a drone and within 3 months, the camera gimbal stopped working. I sent it in for service and they refuse to honour a warranty claim. Instead they want $259 to repair it. My drone has never crashed. I also... Read more➤

Gadgets and Accessories

Most Reviewed

1 Jan, 2018

"Will not send refund"