Hello, I always have a hard time getting answers from Digikey Placing online orders are easy, however as soon as there is a discrepancy on the order, or shipping or have a question I need to send 4-5 emails to get a reply. It’s been 2 days that I’ve requested CUSMA (Canada United States Mexico Agreement) and...
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I would like to make a complaint against digi-key electronics singapore. I placed an order online on t26/8/2020 under sales order no. [protected]. It's been more than a month but I have yet to receive the ac/dc converter 24v 600w [protected]-nd). Initially, I used the live chat to follow up with my order and they responded, saying...
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I sent an email to Digi-Key on 04/01/2020. They have not responded. There is a MAJOR problem with My Account. None of my orders for 2020 are recorded in My Account. The last order listed in My Account was in 2019. I have made several orders in 2020 and they are not registered. Please fix this issue...
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It was confusion at the bengining that only a picutre of one module of the development kit was displayed on the website of the products, while the datasheet indicate three modules of the developmente kit plus power supply, USB memory stick with software tools. I have made a call to the customer service to check whether all...
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Extremely complicated web-site… they live in the past century… they asked me to send them a personal ID copy by FAX !!! Where I live there is NO fax for the past 2 decades !! Their web system seems to be from the 80’s decade. On their web-site you have to have for a 12 dollar purchase:...
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Try to opt out!
Very nice guy described Viasat at this link: business / hotnews / media polygraphy / viasat-customer-growth-due-to-problem-economy # comments It is impossible to put into words how much concern this company takes to its customers! Be honest with yourself, and before committing to this company, please check everything, read the reviews, and it would be superfluous to think that it will not affect you! Everything is exactly as it is! It is a pity for this person, and even more so a pity, because most of the population is from the province, so it does not take long to talk about credulity, trust and disappointment! This company does not even have its own representative office, everything happens by mail and phone! I would not say that these people who operate Viasat are fools, no, on the contrary, they are smart, they know the law, so they have thought through every nuance, and the punishment for such a company, which can be imposed under Australian law, is so trivial, how to give us money for a loaf of bread! I would like to address the people, the enterprising and the wise! don't need much! An IT specialist, a lawyer who knows these things and a former Viasat employee who was not happy with his job! These are short! Set up a signature collection, announce Viasat's activities on TV and the thing is done! People will increasingly understand where to get involved! This company never admits its guilt, never meets people, never explains anything, they have semi-well-trained specialists who are engaged in attracting customers and resolving complaints! They do not meet all dissatisfied customers on a daily basis, so they repeat the learned text lines so calmly or read according to plan or tightly punch a stress ball there and count to ten when talking to another customer, to whom everything has happened again not as promised! And knowing that you will never meet them, at the end of the conversation, say, "All the best!" Do not believe that the installation will be free, if you are a lonely woman and do not want to pay an "edge master" from Unisat for the installation 40 dollars without a check or 50 dollars with a check, then you will probably get to the roof yourself. but the hottest will happen when you decide to terminate your contract with this company. Be careful! advise me to hang up when the Viasat operator calls or go to the kitchen for a cup of coffee when the advertising of this company starts! I am missing a name to sign this company! I understand.
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