In 2004 we ordered a full size Eternity foam mattress from Cottonwood. Very please with it. In 2008 we ordered the same mattress from Cottonwood in the queen size. What was delivered was an inferior mattress that lost its support in just a few weeks, giving me terrible headaches. Finally removed the cover to see what was...
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I have been waiting for my matress and still have not recieved it. I emailed them through ebay and still have heard nothing. Almost 400 dollars and still no matress.
I bought two futons for Christmas. One was of horrible quality, the other was defective. I called the company and requested information on returning the defective one. They never responded. I called several times and wrote several emails. I never got a response. I filed a complaint with the State Attorney Generals Office – Consumer Protection Division....
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Got the delivery in decent time and good shape – waited a while to open boxes – was remodeling the room for it – and when I did – parts were in need of repair. I only bought the frame from Cottonwood – thank goodness. Did the 'call Tech Support' – got a tech support not available...
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This online company claims to have free and fast shipping. If your product is in stock, they claim you will get it in 2 weeks. Not the case for me. My item was in stock (on Jan 22, the order date). But didnt recieved it until Feb 10. I inquired about the status, but no return email,...
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