Purchased clock which did not work. Waited 20 minutes on phone. Left message on phone digit 9, emailed customer service with it coming back as undelivered. Wanted a new clock. User’s recommendation: buy German rather Chinese.
Received clock but never worked. Waited on phone for 20 minutes, left message on Phone digit 9, sent e-mail for customer service and it came back deliverable! Stay away from this company. User’s recommendation: purchase German not Chinese parts.
Ordered clock parts. Received damaged. Called several times. No person answered. Only recorded messaging saying how important call was and someone would be with me shortly. Call timed out at 30 minutes while on hold. Emailed twice. No response. Can’t send items back without MRA number. Can’t get that because of no response. User’s recommendation: Do not...
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Found 73mm fit-ups on their website. I ordered 3 fancy ones. Total $96.48. I printed out the order confirmation. It clearly states 73mm fit-ups. They arrived fairly quickly accompanied by a packing slip that described the fit-ups as 70mm, and they measured 70mm….NOT 73mm! I called the company and after navigating the voice mail labyrinth, I pressed...
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I would say they have poor customer support, but they don’t have any,. Shipped me damaged goods. Over the past few weeks I have sent them 3 e-mails and called 3 times. No e-mails ever answered. No one there there to talk to. How are they still in business?
