My family and I went to the Cinemark Harlingen TX and as soon as we were getting our tickets the boy checking tickets told us we had to get out because we had a stroller and if we were going to stay we had to pay for my babies too. My twins are 9 mths old, they...
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My movie club account was hacked on March 6, 2019. I recieved an email stating that the emal attatched to the account was changed and in turn the password, I did neither of these things. After a call to the guest services, I was told they couldn’t find the account through my email (obviously) and I was...
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Cinemark under the leadership of CEO Mark Zoradi once again has attempted to disrupt the joy of movie going. Now a new requirement for women requires a size limit on handbags. With no advanced warning i.e. during trailers or social media, we were told we cannot enter the theatre because of a new rule. A sign in...
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I recently seen a showing of Pacific Rim 2 in one of your XD theaters and needless to say, I wasn’t impressed with the sound that you boast about. The surround sound is decent, but the sound behind the screen needs work. It doesn’t come out at you like it should when action scenes are going across...
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I call the theater to make sure they are open before I make my 25 min drive down there. They tell me that they are open, didn’t say anything about closing. I get there and they are closed! Why didn’t they tell me they were closing on the phone when I called?? I wasted gas and was...
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