Couch had seam separation after 6 months. RTG provided cushions and covers during the manufacturers warranty. Couch seams continue splitting but extended warranty denied our claim due to normal wear and tear. What furniture lasts for 6 months? Clearly there is a defect in production that is common among this brand. You should be ashamed RTG! Youve...
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Cindy, your furniture sucks and it smells like spray paint. Go F yourself User’s recommendation: DONT BUY.
Update by user Feb 03, 2021 Unfortunately since I wrote nobody from the company or customer service approach me for resolving or suggesting solution. But many upset customer wrote same facts about poor quality of their purchases. I hope customer service value their company name and will come with…
My husband and I purchased this sectional from Rooms to Go in the middle of 2017. Within the first couple of months, the decorative stitching popped on one of the cushions. It was towards the back of the middle cushion under the back rest pillows so we didnt worry…
I purchased a large sectional couch and matching oversized chair. First the sectional did not come with connectors for the sectional pieces. I had to call the furniture store to get them install ed. Unfortunately, the connectors the store installed do not hold the…
