I fell over a chair in the Boca Raton store because the front legs splayed out. I suffered injury to my nose causing two black eyes, cracked ribs and injury to my knee which now requires surgery. Chicos response was to offer me a glass of water! When I wrote to them about my injuries they were...
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I recently purchased a pair of Chico’s pull up denim jeans, and am wearing them today for the first time — have had them on approximately three hours and they are butt and knee sprung. I am constantly pulling them up so will have to deal with this issue for the remainder of the day! The retail...
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Saw a sweater I wanted today at a Chicos boutique ,but my size wasn’t available in ecru (4). Went home to order online only to find the ecru color I wanted wasn’ t available,however 3 colors were shown ,but only 1 color was available to order (dusty) online, the video presentation was shown in ECRU .Secondly,a 50%...
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11/1/19. I had a return and went into the Kent Station Chico’s in Kent Washington. I was 15 days past the 60 day return policy. The item was a cream blouse. Immediately, the store manager said NO I could not return the blouse. I explained that I’m a care taker for my…
I have always felt welcomed at all Chicos stores in states around the USA until yesterday 25th October 2019 when we visited the Barracks Road store in Va. There were two ladies in the store one greeted us nicely and offered keep. The second lady by by the name of Terri made us feel unwelcomed and invisable...
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