I admitted my husband into the emergency room Cedar Sinai and they sat in there with him for good hour and I walked out to the restroom and cigarette I came back and his door was locked they refuse to let me into refuse to let him know that was still there they refuse to let me...
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On September 4, I emailed a request for copies of 2 CT Scans. I did not receive them. So on September 12, I called and after a long hold talked with someone who tried to be helpful. He made copies and told me they would be mailed. On September 20, still having not received them, I called...
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I have called numerous people to try to get in touch with whoever does the billing for Dr. Tsui and Dr. Scott Serden. I called the billing department, was put on hold for 20 minutes by a curt person and was given the office number. The office told me to call Adrian, who is the only person...
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On December 7th my son was admitted and assigned a room on the 4th floor SE wing. I visited the cafeteria twice within the first 24 hours of our stay. There wasn’t security team onsite during those visits so I had not been asked for a visitors badge. On my 3rd visit to the cafeteria around 10:30pm...
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We are now on hour five of the discharge process. No one seems to know what’s going on or how to do anything. Also, no one here seems to know how time works. For the last four hours milultiple people told us things would be done in just a few minutes. Cedars minutes apparently don’t work like...
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Worst Service
This story will be nothing new - the German Dhl is handing over a small package to Itella. On the morning of January 27, I tracked the shipment number and concluded that the delivery should be today. As a result (since for obvious reasons I have indicated my work address) at 9:40 a colleague calls me that a courier has arrived. Of course, no arrival time was announced. I left the 5th Floor - the courier is already away. I really don't understand if that company only hires heavyheads? I managed to call customer service within 5 minutes, I complained. It was justified that they did not have a telephone number. How to? If I Dhl I have indicated this and so far both Dhl and ups have always learned to deliver shipments by contacting in advance? I ask, how do you envisage delivering items that cannot be put in the mailbox without informing the customer in advance? Of course, there is no answer. I will never voluntarily choose itella services, nor do I recommend it to you!
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