Yelled at me. And never was sent paper work or email messaging. Should be some one in the company who oversees this issue affecting their company User’s recommendation: good if corporate knows the problems going on with their company. Need feedback from the company.
I have waited since December to get a Libre2 reader. Kept getting told it takes five days, NOT SO| Don’t remember the associates name but he was terribly rude and screamed at me. I received the sensor kits . they were sent 1/6 2010. I have been waiting and waiting. I was also told to fill out...
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The only way to ask questions of CCS is via the phone. When it’s auto answer picks up, it tells you your wait is 2 minutes. An hour and 50 minutes later you’re still waiting. This has happened repeatedly. Then the people that answer are usually very friendly, so you don’t want to give them a hard...
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The receiver for my G6 glucose monitor fails to work several times per day, indicating problems with the sensor or receiver. The reason I obtained a Dex Com G6 was to eliminate the use of my glucose meter most of the time. Now, I am prompted to use my meter more often than I did before I...
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Zero accountability from staff. Poor customer service. They outright lie to you on the phone to get you off the phone. They do not start paperwork on orders in a timely manner, causing their patients to run out of Diabetes Supplies. It took them more than 2 weeks after placing an order for my 12yo son’s to...
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