Advertised bundles (matt, protector, foundation and frame). Bought for daughter as gift. All that arrived was protector. NO WHERE DID it as all shipped separately. Sent email, NO RESPONSE. Notified of 2nd shipment, called to see if it was everything and told no it all ships separately! Now have to take more time off UNPAID. Spoke to...
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I tried 3 different stores with GREAT reviews for mattress toppers. Casper wasn’t reviewed as well. Perhaps people pay for reviews as the ones from other company were: 1) Dirty. Dirty. Dirty and didn’t look like a mattress pad. 2) A pad that was rubbery like the stuff in car seats from the 60s 3) Alternative down:...
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I filed a greatly abbreviated version of my complaint a few days ago. My concern now stems from the “Pissed Consumer” website, specifically their legal notice that they may change or modify complaints. Therefore, I am not sure if they are a paid consulting firm to de-escalate problems and protect corporations such as casper. Reaching the front...
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I purchased a King Wave mattress and paid for the mattress and foundation at the store. I took the 150 lb. mattress home in my vehicle and was promised that the king foundation would be delivered within the week. Later we received a message of a back-log and that they will begin shipping those foundations on February...
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Hi My order number was R05127**** One of the adjustable beds has stopped working, it will not do anything. I have 2 of the beds and pressed the reset button. This is under the bed on the power lead. I have changed the battery’s on the remote and used another socket that i know works. The bed...
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