Feb 2021, Client Service Consultant misquoted Company’s Relocation Policy to employee that was selling their home. The Consultant called back a few days and admitted that she misquoted what expenses were covered (after the final home sale was negotiated). Cartus was unwilling to assist and only said they “acknowledge they misquoted policy information” leaving the relocating employee...
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I was assigned to Cartus as my company’s relocation company. Have gone through three reps in 5 months. Horrible customer service by relocation consultants, takes multiple follow up to get a response. Consultant confessed to misquoting policy information on what was covered causing a few thousand dollars mistake that Cartus is unwilling to rectify. Employee is now...
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Never use Paramount David Emery
CARTUS owes me thousands in reimbursement fees, adding even more stress to the stressful times of relocation. The reimbursement auditors are incompetent and illiterate. When providing non-disputable proof of payments, the auditors will still decline the reimbursement…
My fiancee and I were scheduled to close on our house on 06/21/2019 but when the appraisal came back at 15k less than the offer price on 06/17/2019 contact was attempted multiple times from the seller(and Cartus’) realtor and our realtor to renegotiate the price….
Fraud, incompetence
I was on a doctor's state-paid visit to check and get a prescription for birth control pills, and I immediately explained this to my doctor. During the examination I was offered to perform analyzes for 30 Eur, which was never recommended to me by any gynecologist. At the end of the visit, the doctor refused to prescribe the pills because he had to wait for the results of the tests and sign up for a paid visit to the doctor next week - I also hear about such a practice for the first time!
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