A 20plus year customer. In the last 3-4 months I’ve written and mailed three (3) checks to Carroll Home services NJ office (POB 28335), in the envelops provided. None were ever cashed or credited to my account. After multiple calls to the Baltimore office (no phone# for NJ offices) over three months, I was effectively told that...
Read more➤
Their service tech Andre came for annual preventative maintenance at 830am two weeks ago after we had agreed to do them a favor and move up our afternoon appointment to 8AM. No explanation for lateness. He proceeded to do the service though he faked the condensation pump cleaning by telling me to add bleach later to reservoir....
Read more➤
Caroll let me down in the worst way I thought possible. They let my oil run out (on the new tank that came with a sensor I was hoodwinked into buying by their associates.which I spent so much money on) and left me and my wife and three kids (4yrs, 2yrs and 9 months) in a freezing...
Read more➤
DO NOT USE CARROLL HOME SERVICES!!! My husband and I purchased our house a year ago and decided to have Carroll – whom the previous homeowners used – come to our house and fill our oil tank. A couple months later we received a bill for over $1000 for a monthly service plan that we never authorized,...
Read more➤
