I have lived in my house for 18 years and never had carpet in my bedroom; the floor boards were sanded down and varnished. I ordered a carpet from Carpetright in September last year and asked for fitting too, to include new underlay. The carpet I purchased was a remnant and the Carpetright store was closing down...
Read more➤
Following the saga of cancellations and not delivering as promised, a carpet fitter finally brought my carpet pieces, a full week after the promised date. With the cancellations, I couldn’t trust whether or when their fitters will turn up so I’ve had to cancel my arrangements for Christmas. I explained to the shop manager that I can...
Read more➤
After waiting a month for fitting my cushion flooring for my bathroom it was damaged what annoyed me the most was the silly reponce from the sales man stating the wear house would not of noticed because of the light then when I said why wasn’t it checked before it left the shop again I was told.It...
Read more➤
I recently bought carpet and vinyl for a whole house from Carpetright Norwich and was overall very disappointed with the level of service and attention to customer satisfaction. This company feels very outdated and due for major systems/staff training overhaul or buy out by PE private equity and upgrading. The range of products is very extensive and...
Read more➤
Poor service
Well, there is not much to add, there are already 1001 complaints about not delivering, I am at home all day, but now they failed to deliver the shipment! That it can be? Can't press the intercom number? The shipment is already the 3rd day in Australia and cannot be delivered to my place of residence!
Read more...
