Complaints & Reviews — Canidae

1 Health Center

It was urgent to apply for Computed Tomography (CT), I contacted the MFD health group "MoZhums" by phone. I was offered the next morning. Adorable, glad how good that so fast. While logging in to the queue, the administrator asked for a phone number. - Everything is beautiful. Also reminded that to arrive sooner, you will need to fill out a card. I will arrive at the reception in time for the next morning. Floor in a long row. There is a woman in front of me who also needs a DT. When reminding, the service person emphasizes how much the service will cost, that it is expensive, etc. The person thinks and decides to leave. My turn comes, I give a shipment to DT - reminds me how much it costs. I said I would be covered by insurance. Then suddenly a person starts to stutter that today no one accepts DT?! Interestingly, she did not remember to tell the previous person. After my questions, "how did you write me down then?!", something starts to stutter on the throw - the person is sick! Really?! Now suddenly sick? Unique. I asked why, in that case, your authority did not call me to say that it would not be possible to carry out a DT today?! The doctor had informed me on the referral that this examination had to be done by June 30, the administrator started blaming me for why I had come at all if it had to be done on June 30! Speed ​​muttered that to come tomorrow! When I asked if it would be 100% possible to do DT tomorrow, I was told - I can't say anything 100% about myself! Dear people, very irresponsible people are acting in this institution. my situation prevailed - "Not my problem". It was very important to me! I do not recommend going there in urgent cases. If, however, you choose to go there, it is better to call before the day of the visit and ask if the set time is valid! I signed up for another institution, I will not waste my time and health in Mozums!