Hello, My name is Jonathon Durigon, my phone number is [protected]. At the end of March 2021 I purchased a 2016 Cadillac XTS from C Harper in Belle Vernon, PA. I took it in for service on August 25, 2021 due to a noise in the front passenger tire area and the steering wheel was shaking and...
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On February 2, 2010 my husband, Joe Kurtz, took my 2003 Pontiac Montana van to C. Harper for their complimentary oil change and oil filter. That was fine. He was told it need a “RR HUB BEARING ASSEMBLY” at a cost of $657.76 for GM parts or $425.99 for after market parts. He was also told it...
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Confusion
I have a question. Is all the service is that if the car is in the process for 1h, but the rest of the time is behind the service and the customer says soon will be. And when it is said that the car has been out of service for a long time, the receiver immediately says that the two masters were already working, but why did I sit for another 50 minutes. Service waiting for the car? And of course I was asked about the job as a 3h job. Are you working on a new norm that 38 dollars per hour for a client? They were based on some kind of data program, where everything is standardized as a piece work. And when I showed a dislike for my car it wasn't working at the driver's door. (will not shut down and wind).. It's very funny to behave towards a customer. I won't be back there.
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