I agree with all the testimonials on this site. You can read my complaint letter to Butler Custom Caps below, for the details of my order which was botched completely. To Whom This May Concern, I was very excited to be ordering a unique and special gift for the 175 guests at my Son's graduation party on...
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Butler Custom Caps may have attractive prices but they have the worst customer service and turn around time I have ever experienced. From my experienced the place sounds like it's being run by a bunch of kids out of high school with bad attitudes. I put an order in over 3 months ago to get 1500 caps,...
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I too have been getting the run around, sales rep were really cool, and i now had to pay 25 extra to get a sample now they have made the complete order. and i still do not know when they are shipping and had to pay up front. my quest has been going on since 02/19/08 it...
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I was excited to learn of Butler Custom Caps and their attractive prices for baseball caps made to customized specifications. Their web site stated, "Give us your design and your idea, and we will create a sample for you FREE of charge". Within 2 weeks I had approved their digital image of my custom logo and authorized...
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