Complaints & Reviews — Budget Air Supply

Fraud

We bought AZ Electronics xiaomi dust denominator, it took about a month when the vacuum cleaner came to the warranty service, where he spent more than a month. When we recovered the vacuum cleaner, after about 2 weeks, it broke again. We wrote a claim application for the exchange of the product for another, but only after 30 days! (the law stipulates 14 working days) we received a refusal, the product is defective, but a new pet will not change what needs to be repaired. But after writing a claim in law for a change of goods, they do not have to consider whether the goods are repairable or not. If the product has a defect in the application written in the claim then the product must be replaced. Now, after 30 days, we have received a rejection of the claim application, and the product will be repaired under warranty, to the question how long the repair will take, we receive an answer: "warranty service can take up to 30 calendar days. If the parts required for the repair have to be ordered from the manufacturer of the equipment, then the repair may be extended for the time required for the delivery of these parts. ", ie I will not see my vacuum cleaner for at least 1 month. I bought the product on April 15, during this 5.5 months what the product is with me she has spent most of the time in service... The company also refuses to extend the warranty for 3 months what the product is spent repairs.