I booked a transfer for 2 from Venice Marco Polo airport to Hotel Ala, San Marco 2494. We were expecting to be taken to the drop off point at s.Maria del Giglio. The boat in which we travelled was obviously overloaded with 14 passengers plus their luggage. Which caused us some concern ! Iwe were told at...
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My printed voucher was exchanged at the Alilaguna ticket booth at 11.30. We showed the tickets to the representative at the pier entrance at 11.45, who said wait until the red boat leaves before proceeding. At 11.55 he said carry on down the pier. As we were about to board he asked for the tickets again. Accidentally...
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Poor service, clumsy cashiers
We came in for lunch, we go to the cash register to pay for our purchase, the amount is 13 €, we give 20 dollars, in two 10 euro banknotes, we are issued € 3 instead of € 7, we calmly thanked the cashier, she made a report and started counting all the money. After 10 minutes, when everything was counted, the cashier began to murmur, gave € 3, did not return the check and did not even apologize. The biscuit is not even about money, but about the attitude towards the customer, in the end you had to eat cold food. The cashier then walked in the ring and looked at us with a skewed eye. A very unpleasant experience. Lido is our favorite eatery, but we will definitely not be back in leather.
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