DO NOT USE THIS COMPANY. I called in an order for delivery on 4/27/16, today is 5/9/16 and we have never gotten the delivery. Every person I spoke to in the company lied about why delivery wasn’t made, including the manager. I called everyday only to receive another excuse. Started out they needed the yearly prescription renewal,...
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I called and spoke with a lady name Aida on Thursday whom said that they have no delivery on Friday. She said it will be deliver on Monday. Monday came I called no delivery again, she said Tuesday. Tuesday came I receive no calls from any drivers and no delivery. When I ask for the manager she...
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Brotherston delivered my mothers “HOME” oxygen to the hospital. I called to tell them and they said it was okay the insurance company is paying for it. I told them do not dare to bill for it until she is home! We transported it from one hospital to another. When we got home the tank was empty....
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Their billing is awful..been doing mefical billing for 20 yrs…they never billed my supplies correctly,overbilled and added supplies i never recieved..when we returned the equipment back to them..th..and a yr and half later..i was recieving $5100.00 in bills..they had no record of it..we had vreceipt, told them the names of who picked itvup etc..the owner called me...
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I used this company for 3 years for my medical equipment. In Jan 2012 I received 2100.00 in unpaid bills from 2010 and 2011. Apparently they either did not submit the claims in a timely manner or they simply didn't file the claims at all with my insurance company. When I got the bills I called Brotherston...
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