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I ordered $97 worth of items from Botach on September 27,2019 and on October 11, 2019 received message that my order had been shipped. When I check the tracking number it says awaiting shipment label created. My credit card has been charged. Here it is Oct 21, 2019 and still no update on my order and no...
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Ebay store send wrong item in order, takes near a month for refund. Won’t ship replacement, makes on effort to amend the problem situation they created. snarky customer service rep knows there is no recourse and doesn’t care. shop elsewhere whenever you can.
Terrible customer service. Ordered an item, specified in notes that they package it with padding as the type of item is easy to damage – and sure enough it arrived damaged with no padding. This was September 1st, 2019. RMA returned the item, they still haven’t refunded…
I placed an order on August 10th. It’s now about to be 26th. 16 days have gone by and my order STILL has not been brought to the post office to ship. I emailed both their Customer service email and Sales email over SEVEN times regarding the situation. And you guessed it… They NEVER got back to...
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I ordered two 20 round mags botach sent me to 30 round mag. After 6 emails to botach,they said take apicture which I did. Then I sent more emails no follow-up finally I got a phone call and I was given an RMA number, still waiting for some communications and exchange……..No one ever aswers the phone !!...
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