I purchased some magazines and ordered the wrong color. I returned them and paid for shipping of the new mags. That was 20 emails and 4 months ago. They will cheat you too User’s recommendation: do not buy.
They have the absolute worst customer service I have ever experienced. Ordered 1 item they showed in stock and paid extra for expedited shipping promising delivery within 2-6 days of purchase. After 2 weeks of not receiving my order, I checked the status of my order and it had yet to even be processed, even though I...
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I placed an order for 2 plates and a carrier. After no communication for a week, I e-mailed Botach to inquire about my order. They said they were waiting on the carrier to come in from Condor and everything would ship the following week. After another week of waiting, I inquired a second time to be told...
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They send the wrong item and I am out the shipping. No redeeming qualities to this joke of a company.
Update by user Feb 05, 2020 UPDATE: 02/05/2020. Still waiting on my order. Received an email and a call from customer service, telling me that the order is still processing. Coming up on a month since I placed my order. The item was NOT on backorder, and still does not show up as backordered on the Botach...
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