Dissatisfy with the increasing of fees on monthly basis, for the same service i signed for ..no changes nor addition to the service. User’s recommendation: Hoping there was a different option in the area. hoping that Blue Ridge was more accommodating and less rudeness from the representatives.
Recently, I called Blue Ridge to ask how I could have my account arranged to save money. I was sold on the reps idea to decrease cost of my internet. No mention at all that there were caps on the amount of internet I could use! Months later big charges with overages. I was never informed that...
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So when I called to possibly get a third box, I was told since September Blue Ridge Cable is charging now $2.99, let’s just call it $3. Blue Ridge Cable raised the fee for a box that has been sitting in front of my TV for the last three years, that I dust off once a week....
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Please inform me of your problem with serving the problem shared with you. I served in customer service 47 years and I loved tackling issues for my clients. I have always enjoyed people because I am an optimistic type personality. I would be happy to provide you with referrals User’s recommendation: Some BRCTV reps have an attitude...
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They absolutely suck. They have now sent 4 different tech to my home. They had me by a new modem saying was the problem and the next time its my router so I spent close to $400 on the highest and fastest router. Still it doesnt work, the best I was able to get on the speed...
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