Increased Invoices
So far, I haven't taken into account complaints, feedback, etc. But now I am also very dissatisfied with the service providers BITE. It all started with raising the price of the tariff plan, even without warning. Ok, I understand there changed the laws. Then began to charge for the "application package". It seems unfair to me, I refuse on the Internet, but still, it is added to the bill. I wrote a complaint to the specified email, but there I was told that I needed a personal code, password, etc. so they could handle the problem. When I send the data, I am immediately asked for another address, contract password, etc. Well, I don't believe that by customer number, name, personal identification number,phone number could not find me in its database and check the bill. If so, you could call me and ask me all over the phone. I chose the tariff plan 14. 50. But my bill for half a year now with the amounts of 16. 87, 16. 99, and this month's 17. 22 makes sense for that tariff plan. And I haven't overspent. In addition, the area outside Melbourne is bad, for example, in Bendigo there is no area at all for communications or the Internet. horror!
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