More Contact Info

Toll-Free Number:

(888) 771-3111

International Orders:

(214) 383-8892

Warranty Issues:

(214) 383-8861

Other Info

Other Info (opening hours):

Customer Service Hours of Operation

Monday – Friday: 9:00AM – 4:30PM Central

Saturday: Closed

Sunday: Closed

Company Address

BaseballMonkey.com

105 W Bethany Dr

Allen,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Baseball Monkey , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Baseball Monkey

18 Mar, 2021

Signature requirement for delivery

Bought a bat for my daughter, to be delivered to her at college. Little did I know Baseball Monkey put a 21 or over signature requirement on the bat. Shes not 21 and when someone else who is 21attemapted to sign, they would not allow it because it was not my daughter. Would up returning the bat... Read more➤

Sport Equipment and Accessories

7 Aug, 2019

Order Not Shipped — No Answer from Customer Service Email or Phone

I placed an order on July 28, 2019. The company represents that orders will ship within two days. Ten days later, the online information indicates only that the order is still “processing.” I phoned & emailed the customer service department. No one is answering the phone during regular business hours, and no one responded to the email... Read more➤

Sport Equipment and Accessories

17 Sep, 2018

Return = store credit only

I ordered 2 helmets to match my current baseball teams gear. when they arrived they are different so I called immediately to ask to return. The ONLY return option is store credit “since these were discounted items”. So even if they put something on Sale 1 cent (which was still considerably more than other stores but showed... Read more➤

Sport Equipment and Accessories

13 Jun, 2018

Return bat

I purchased a bat for my son through you guys and it broke, someone from baseball monkey stated I had to call Louisville slugger for a return. A rep from Louisville states we have to get a return from place of purchase.

Sport Equipment and Accessories

Most Reviewed

22 Jul, 2020

"Delivery of PBTeen bed was terrible!"
PBteen