We had a new driveway gate made by Bar One Security. We chose a design from their photo album which incorporates wide metal diagonal panels. We are so disappointed that they have made the panels by welding shorter panels together. The welds are very obvious, and spoils the look of the gate altogether. Their excuse, which is...
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Device repair period
On August 4, 2019, a tablet computer was purchased, an additional warranty of 120 dollars was purchased, extending the warranty period to 5 years. In June 2020, the computer broke down - the battery did not charge. On June 5, 2020, RD was repaired. Repair time promised up to 4 weeks. Until July 24, 2020, without receiving any information, I went to the store, I did not receive an answer, promised to call. On July 26, 2020, I received a call from the service center - I was told that the battery warranty is only one year, and that by compensating for the delay, I will replace the battery for free within two weeks - that is, until August 9. On August 14, 2020, still not receiving information about the completion of the tablet repair, I contacted the RD service by phone - the woman told me various nonsense about the seasons by phone,that they were in control of everything, etc., but I did not receive an answer as to the reason for the delay. Be prepared that when you buy a product in an AZ Store and even buy an additional warranty, you will not receive normal repair services if something happens to the product! Unfortunately! I will no longer purchase equipment from this store myself.
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