"90 years of failure" and the provision of quality services
"Royal clean") we have used the services 2 times, both of them for cleaning apartments, for paying their official bills (not in your pocket and without a check), both times we form invoices for the company - studio properties. It should be noted that we have also filed a complaint with the CRPC. For the first time we have to find an apartment after repairs (the apartment was cleaned before - we have to finish the "initial" work). Arrived 3 people, very carelessly finished the room (the only room neatly cleaned was the kitchen) - transferred the money and decided that the dust will be left over because of the recent repairs and both. The girls of the team left a very friendly impression, were nice and our claims to the bad guys, Next time you had to clean up a mini-sized apartment, in addition to doing the usual daily cleaning. After that, the price for this service increased almost 2x (if the previous apartment was 75 sq / m, then this small one was less than 39 sq / m). 70 dollars for the service invoice (a total of 24 e-mails were sent 24 times, almost as the debt collection office works)! As before - the invoice was formatted on the company's details so that you can pay officially. Important - to really clean does not work badly: the lamps were dusty, the upstairs cabinets are not cleaned and the windows are washed from only one inside. We would also like to acknowledge that we are not at fault ourselves - we do not pay the second bill for several months, we have various problems related to the company. di “iј. And then the main part of the story - this Saturday, 13.10.18, in the middle of the day (as only a few masters work on a weekend after a choice and at a specific time - one nail master and a client in the studio) how did we learn to gesture by phone - the driver himself!) male. Be careful not to say goodbye, even though you have seen the masters at work, without telling anyone, take a paper and write from the administration - leave a mystical mark and leave. Needless to say, the master is tired and unable to continue working after the thief (thief robber?). Contacting the head of the company himself today, we receive the answer: "HAPPY NOT TO SAY ANYTHING TO THE MASTER!" The only question is to be happy about the fact that foreign time methods are used arbitrarily. in foreign rooms (especially because the cleaning of the rooms has never been done at the respective address!) We inform the head of the company by phone today about the recording of the complaint and its publication, we also indicate the application to the CRPC. Although we are aware of the delay in payment of the invoice, this attitude is not acceptable. It is also clear that this situation is due to the policy of payment policy. We do not recommend this service to anyone. At the agreed time, will not arrive first; secondly - the work is sloppy; thirdly - Soviet-era methods - I would leave, I would say nothing, I would leave mystical menace and scared people with whom I had nothing to do.
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