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I got iphone 7 32g from Asurion with one year of warranty. It is dead within half an year. I file a claim, they keep say Found My Iphone is on. I already turn it off, I also call Apple Support to make sure. I think it is just an excuse to refuse to send replacement to...
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Asurion is the worst company ever. I found out I’m still paying for insurance even though I cannot file any more claims ever again. When I purchased coverage for my phone I was told I could file up to 10 claims a year. When I filed a claim it was denied so I called Asurion. I found...
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I am Kickstarter Backer #1855 July 13, 2015 (Note date 2015); my selected Reward is Limited Edition Early Bird Promo Pack – Carry-On +Check-In Carbon Fiber Finish. The amount paid is $709.00USD + $70.00USD (which was the cost of shipping items to Canada.) I have communicated several times with this Company with no Satisfactory Result in the...
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My phone was stolen Thursday night when I was in Chicago for Lollapalooza and I called as soon as I could to submit a claim. I really needed a phone and expressed that I was from out of town female, traveling solo to the agent and she assured me I would get one within 24 hours. Since...
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I filed a claim for a shattered screen in May 2019. I received the replacement phone which evidently is refurbished. The screen to the phone popped out on one side in late May and when I pushed it back in it cracked the screen. I was just going to get it repaired via CPR and thought nothing...
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Poor service
So, the cashiers give vague answers - there are toilets available for claimants or on the train to Oakland - Lubbock. The cashier replied to me as follows: "I thought so, but only after Tacoma" I didn't understand anything. There are incomprehensible signs at the Oakland railway station, it is very confusing that the train to Lubbock can leave from two different platforms. When I asked the conductor which platform the particular train was leaving from, he showed me two different directions. Well, I'm confused again. I missed the train even though I was at the station on time. :(
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