More Contact Info

Toll-Free Number:

(800) 552-4868

Customer Service:

(417) 873-4555

Headquarters:

(417) 873-5900

Mercury Marine:

(920) 929-5040

Company Address

ASCEND

2500 E. Kearney

Springfield,

United States

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Complaints & Reviews — Ascend Kayaks

9 Apr, 2021

Raise seat to a comfortable height

I purchased a new Ascend 12T from Cabellas and I need to raise the seat up about 8″. Do you have a kit for this or do you sell a taller seat for this kayak? User’s recommendation: Try to get ahold of customer service before purchasing.

Water Transport

10 Nov, 2020

Need a replacement seat

They do not have replacement seats…back ordered since MAY!! It is mid-November and still no seats. The seats are made out of steel and rust quickly. *** poor design and *** poor customer service. I now have a $700 kayak in perfect shape with no seat….great. Thanks Ascend User’s recommendation: DO NOT BUY ASCEND KAYAKS.

Water Transport

22 Dec, 2019

Frustration!

How do I replace the seat in my D10 kayak? It’s very frustrating!!!!

Water Transport

26 Aug, 2019

No refund needed.

I recently bought A 128T Kayak After reading plenty of reviews and doing a little homework on kayaks that you can stand up on. I was happy with my purchase until I got on the water and realized how unstable the boat really is. Being in the composites business myself I just fabricated a wheel and stabilizer... Read more➤

Water Transport

Most Reviewed

25 Sep, 2020

"Верните пожалуйста деньги"