I rent a washing machine from them. The machine stopped working properly. I had to call 4 times for a repair. The earliest appointment was in 2 weeks. The repair person never showed up. No one called to reschedule. I called customer service the person hung up before I finished my request. The replacement does not work...
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The customer support is the worst of any company I’ve experienced. Expect 30+ minutes of hold every time you call. I finally got ahold of someone for them to disconnect on their end… Writing this review as I am on hold for the 5th time just trying to get the account switched over to my name User’s...
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I had arranged a pickup of the equipment over a week ago. They want you to call on the day on the pickup to get a time. Calling on the day of the pickup we are informed that the dispatch has moved on and we have to arrange for a pick for another day. It should be...
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Worst customer service ever. Once they get your product to you they do not care. They do not answer the phone any longer and will not respond to your email. They do not show up when they are supposed to and if you have a service issue you might as well forget it. User’s recommendation: Don’t use...
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I’ve had some bad experiences with companies in my life, but this one TOPS THE SUNDAY! I’m almost waiting for candid camera to pop out and say I’ve been punked…. I moved over a month ago, when I moved the washer hoses wouldn’t connect right and were spraying all over, so I called for repair, I mean...
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