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I ordered a battery for my back up ups and they cross referenced the battery and shipped the wrong battery. This happened on november 7th. Once i received it i emailed them about it and never heard back, emailed again in january and they told me it was past the 30 day warranty period. It was their...
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Apex Battery . com substuted a cheap off-brand battery for the Yuasa battery they had listed on their web site. Late on the page in small print they do tell the buyer that this is not the brand listed on the headline, but a compatible replacement. On the reciept, they listed the battery as a Yuasa also....
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Poor delivery service
Very unkind and absolutely not interested in helping in this situation. I'm from the US and I provided my phone number. No one called back, I thought I couldn't call other country numbers, but no, it turns out I had to know that there was a number 1 to be entered in front of my phone number. Ok, I didn't know, but the conversation made me feel so humiliated and an unwanted customer. Thanks, but I won't be ordering pizza with you.
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