I called your company Wednesday, November 25th, and spoke with some old guy who could not pull up my account. I have spoke with 3 people this morning that can’t speak English at all, it was very difficult to understand what they were saying. I had to demand a claim# [protected]. I have a leak under my...
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Refrigerator warranty supporting LG Premium Care as the actual policy provider (insurance). After 4 trips for replacements of parts compressor twice, coil, and other parts I can’t name the contract says after 3 they replace. Now after 6 additional hours on the phone they refuse to discuss the replacement and no one has the ability to resolve...
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This company is the worst at getting a hold of. Average time on hold is 45 minutes. They do not honor the terms of their contract and you can’t get an answer why. Even having a problem cancelling because no one answers,. Do not use this company. User’s recommendation: Stay away1.
Update by user Sep 22, 2020 You listened and corrected the problem. Thanks for making this right. My issue was resolved and I have been made whole again. Satisfied customer. Thanks again! Original review posted by user Aug 23, 2020 I have been with American Residential Warranty (ARW) for the past 8 years and the last two...
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I am completely sadden at your lack of professionalism, compassion and understanding for your customer whose home is an oven for almost 3 weeks now. I have contacted and attempted to contact your company while having to be put on hold for an hour or more 7 times in 2 weeks. While waiting for your company to...
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Fraud
Real scam office. First, the attitude from management is simply the opposite. When I told the chairperson that I had a sick child, I was able to listen to the accusations that I was already on the sick page and that he now had to pay a fine for being sick. a will get me off work. And for the fact that the child became ill, I was fired. Absurd! The salary in this company is ridiculously low. Told me that will pay the minimum, state-set rate, which is also written in the contract and will pay on top of the orders, but as a result, when I left the job I was paid only a monthly basic rate, which they themselves have set and which are lower than the national minimum rate per hour.I recommend not participating.
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