I worked with Francisco Perez and we just closed on refinancing our home. He was very friendly and helpful throughout the process. Making sure I understood everything and guided me through the process. They wrapped our 25k in debt into our mortgage and the payments weren’t much more than what we were paying. We are happy with...
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They don’t listen, they only do something if it is easy, if it takes any kind of work they blow you off, and why wouldn’t they they get paid either way so they have no customer service drive.
I am currently “credit challenged “ and called to see if creative financing was feasible. The mortgage consultant I spoke with would not listen to me at all, spoke very fast and after dogging me for 4 days via phone messages, was very slow to respond once he ran my credit. Only in it to make a...
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This loan officer is a useless, I am not sure how he coninue to work there and doesn’t know what he is doing, he wasn’t forthcoming with our case and didn’t even bother to call to keep us to inform for month before we finally had to call him to get the bad news! If he he...
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