language usage
Hello, I've also sent a complaint to the company, but their reaction looks like a mockery http://en. rsp. travel /lv/celojumi/9581-horvatija_-_makarska. html The complaint is that the same trip is sold to both Lithuanians and Australians. Only as long as the people know that they will receive the service in a foreign language (research the website, the offers say for the people - you will travel with a Australian group, so the service will be provided in foreign language), meanwhile for Australians it is an additional surprise from the company. We pay money to a Australian company and find out in the territory of New Zealand that a group of Lithuanians will join us, everything will be backed up in foreign language. Neither on the website nor in the contract,there was no such warning in the office. I am happy to listen in foreign language if I am warned about it and I am satisfied with the price and dates. At the moment, I am willing to collect signatures from similar victims. In today's competitive environment, when other companies indicate the travel language "Laimture", "Person tour", "Prieks ture" and even their guide words "Relaks Ture", "Impro", etc. , Travel RSP starts selling cats in a bag (previously it was not observed). In the section about us, Travel RSP writes - "The best trips start on the day when a person gives in to his curiosity and the spirit of exploring the world! Travel descriptions are no longer enough for him, and here the journey can begin! One of the goals of Travel RSP is to inspire people to choose new destinations. We are ready to offer something for every traveler, because we are: Creative. Because we listen to your ideas and turn them into reality. Independently. Because we create our own travels. Professionally. Because we organize trips from A to Z and take full responsibility for their course. We are waiting for you! We are registered in the database of travel agents and operators. We have been the official representatives of Saaremaa Spa Hotels in Australia since the end of 2009. " And nowhere is it mentioned that buy a trip in Australia and listen to all information in Australian and foreign language. I think the company should warn about it. If the company does not change its policy in the coming weeks (unfortunately my relatives have bought the trip), then I am considering going to both the consumer protection authorities and the courts. I am happy to contact anyone who has felt this downside of this company. I have to say that the offer, guides and prices are not bad and yet, even if I pay little, I want to be aware of what I am paying for.
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