Defective product + refusal to repair, damage, replace the product or return the money.
I decided to give my brother (coffee lover) a gift. D. Coffee machine. I chose the only one who could put a cup high enough under the coffee horn - it was "Zelmer - piano". During the birthday party, I urged my brother to unpack the machine and make coffee for himself and us, he did it with interest - he managed to make one for himself, but with it all, the guests put up with the smell of coffee, we had a steamed kitchen and a table with hot water. trying to make another cup of coffee. But nothing, just an awkward feeling, I have greatly "pleased" my brother. I will take the next page to myself - delivery to the store, (Cleveland - 145 km.). So it all started on the 6th of this year.To this day, the device has not been repaired, another is not changed, and of course the money is not returned. On the way, Cleveland - Longsdale, back and forth, more than 1200 km have been driven., wasted, time, money, nerves listening to super crazed misusing insults, reprimands for my raised voice in response to these shamelessly foolish insults, etc. TT Was also sent to a service that assesses the existence of the defect. Where again I was forced to hear accusations of incompetence, of not picking up in time (just unpacked, for a new machine), using the wrongly ground coffee and other "wisdom". But the funniest thing is that when the device is returned, a page with the conclusion of a certified service employee is added - "the specific product meets its technical requirements"!... Well, here it is, the store www.707.info is also based on this. There is a service conclusion, that is, everything is fine with your product. It is a pity, however, that coffee cannot be prepared on the basis of this conclusion. Ps. I would like to call myself, as I knew the coffee machine, since 1990. Every year, during this time, I have bought for myself, friends, relatives, organizations 30 - 50 different types of coffee machines - vending machines. I have advised many on this issue, and now I recommend that the internet store 707.info take a big turn.
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