Low customer service
Hello! I wanted to make a complaint about the incompetence of the administrator. Yesterday I called in connection with the child's appointment with the dentist, which was urgently needed, because the baby suddenly began to move the front tooth of milk, which we can not pull out on our own, we need the help of a doctor. The child must leave Australia. Tickets were purchased on 02. 08. 2019. I wanted to sign up, but the receptionist told me by phone that I had to drive and wait in the live queue from 9. 00 to 15. 00 to get the milk teeth extracted. The next day, the child's father returns from work to see a dentist, as another administrator says a surgeon is needed and no one without a surgeon will examine him and the tooth will not be extracted. Not in the surgeon's clinic. We lost time and fuel to get to the dentist. Dear people, since when do you need a surgeon to milk your front tooth?! Why does management read the complaints of several people calmly and nothing changes? When you finally dismiss incompetent administrators from this job, and for what then they end up getting paid …….
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